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Email Marketing Software Packed Full of Features

Loyalty Contact includes everything you need to create, send and track professional HTML emails.
It is fully-featured email marketing software which has been developed by marketing experts and includes the following useful features:

Design & Editing


 
Easy WYSIWYG Editing
Use the built-in WYSIWYG editor to make changes to your email campaigns. You can format text, upload and insert images, add links and more.
   
Popup and Inbox Previews
See exactly how your email will look before you send it. You can view a preview in your web browser or even email it to yourself, as well as preview your email in popular email clients (Yahoo, Gmail, Hotmail, Outlook, etc).
 
Design Once, Please Many
Our templates have been tested to work in all popular email clients (including Yahoo, Hotmail, Gmail and Outlook), meaning your contacts see your email message exactly as you intend it to be seen.
   
Email Personalisation
Personalise your email with two clicks using custom fields such as first name, age or company name. It works the same as a mail merge in Microsoft Word!
 
Built-In Spam Checking
Your email is analysed for known spam keywords and the spam report shows you exactly what needs to be changed, ensuring your email is delivered to as many of your subscriber's inboxes (and not junk mail folder) as possible.
   
Easily Upload Images
Upload as many images as you like into your email campaigns. Unlimited free image hosting is included with every account.
         

FREE Support


 
Unlimited Free Support
While you're a Loyalty Contact customer you have access to unlimited email & phone support.
   
Phone Support
Call us anytime with questions about your email campaigns. We're here to help!
 

Statistics & Reports


 
Email Open Reporting
You've created and sent the perfect email campaign, but how many people opened it and when? Loyalty Contact tells you this and a whole lot more.

From the statistics tab you can see exactly who opened your email and when. View the data as a visually appealing bar chart or as a data table with more detail.
You can view the open rate report for the last 7 days, last 30 days, last year or even a custom date range.
   
Link Click Tracking
See which links were clicked, by who and when. Your sales team can follow up with leads who've shown interest in your products by clicking a link in your email.
Unsubscribe Reporting
See unsubscribe statistics for each email campaign you send, either for a specific date or over time.
You can view the details of everyone who unsubscribed and see the unsubscribe rate relative to open and bounce rates.
 
Email Bounce Tracking
Bounces are handled for you automatically and you can view reports showing which email addresses bounced, when and why, with an exact error message from the email provider, such as "Email address doesn't exist".
   
Forward to a Friend
See how viral your email campaign really is with complete details of who forwarded your email to a friend and when.
 

Email Campaigns


 
Forward to a Friend Link
Encourage subscribers to share your email by including a "forward to a friend" link in your email. You can even see a report on who forwarded your email to a friend and when!
   
Send Now or Later
With full support for scheduled sending, you can blast your email out immediately or schedule it to go out at a later more convenient time.
 
Automatic Bounce Handling
Bounced emails (both soft and hard) are processed and removed from your list for you automatically, meaning your list is always clean.

You can also export a list of which email addresses bounced and see both soft and hard bounce details.
   
Campaign Optimisation Tips
You can view tips, tricks and advice to make sure your email campaign is optimised before sending. Learn how to improve subject lines, what time works best for sending and more.
 
Triggers
Put your follow up tasks on autopilot with triggers. Send birthday and anniversary reminder or promotion emails, move contacts between lists when they open your email or click a link and a whole lot more!

With triggers you can:
  • Send recurring emails based on a date such as a birthday
  • Add contacts to new lists based on events (such as opening an email or clicking a specific link)
  • Remove contacts from the list they are on based on an event
  • Add/remove a contact from a list on a date in the future
     
 

Easy Contact List Management


 
Full List Management
You'll always be compliant with spam laws and best practices thanks to Loyalty Contact's automatic handling of opt-ins, unsubscribe requests and bounced email cleaning.
Website Signup Forms
Easily create customised signup forms with your company's color scheme to add to your website.
   
Add or Import Contacts

Type in contacts details one by one or even import existing contacts from Microsoft Excel, Outlook or a CSV file.

Unlimited Custom Fields
Create multiple custom fields to store additional information about contacts such as location, interests, last name, phone number and more. You can then add custom fields into your email campaigns to personalise them, similar to a mail merge in Microsoft Word.
 

Anti-Spam Compliance


 
One Click Unsubscribes
The "Insert Unsubscribe Link" button makes it easy to add an unsubscribe link to your email campaign, which is required by law in most countries.

Also, all unsubscribe requests are processed for you automatically giving you and your subscribers peace of mind.

   
Contact Details in Footer
Your complete company contact details are added to the footer of every email you send. This helps subscribers remember who you are and why they joined your list, and reduces the chance of your email being marked as spam.

 
 
"Do Not Mail" List
The built-in email suppression tool allows you to keep lists a list of contacts who shouldn't (and won't) be sent your emails under any circumstance.
   
Double Opt-In Confirmation
Keep your list clean and follow best practices by requiring new subscribers to click a link in an email (generated and sent automatically) to verify they want to join your list.

 
Automatic Bounce Handling
Bounced emails (both soft and hard) are processed and removed from your list for you automatically, meaning your list is always clean.

You can also export a list of which email addresses bounced and see both soft and hard bounce details.
     
         

Advanced Power Marketing Features


 
Split Testing
Find out which of your email campaigns performs the best based on open rates and click-thru rates with split testing.

You can even run a split test on a small portion of your list and send the winning email to the rest of your list automatically after a predefined period of time!

Unlike other email marketing software which limits you to A/B split testing, you can test unlimited variations in a single split test.
   
Google Analytics Integration
As you're sending an email campaign you can type in your Google Analytics details and a tracking code will be added to all links in your email, giving you full integration for number of visits, goals and e-commerce conversions for that campaign.
API
Our advanced application programming interface lets you connect and sync your own databases and applications with your Loyalty Contact account.
 
Create Multiple Autoresponders
Autoresponders are emails which get sent to a contact after they've been on your list for a certain time, such as 24 hours or 2 weeks.

Loyalty Contact allows you to create multiple, sequential autoresponder emails for each of your contact lists.
   
 

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